Questions can be directed to the data controller who can be contacted at Waterfields Bakery.
Policy key definitions:
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
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What will we collect?
If you submit a form on our website we will collect your name,phone number and email address and IP address. If you place an order we will collect your name, phone number, address and email address and IP address.
How long will we keep your data?
We will keep your records for a minimum of seven years following a transaction.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store,access and manage that information. Our methods meet the GDPR compliance requirement.
A data breach will be dealt with by the data controller at Waterfields within 72 hours of becoming aware of the breach. Subjects and the relevant supervisory authority will be informed.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
I wanted to pass on my praise for your ladies at the Fingerpost branch in St Helens. I had to call them with a last minute order for a couple of platters and some pizza for a meeting that was called. They not only did it within minutes, they were helpful friendly and the quality and presentation was superb, unlike our previous experience with Greggs! Thank you! Please pass on our thanks and well done :-)
- Stacy Hesketh -